Last Updated: June 2026

1. Introduction

Welcome to IgnitoSchola ("Platform", "Service", "we", "our", or "us"), a cloud-based School ERP and Education Management System developed and operated by Hackberry Softech Private Limited.

This Privacy Policy explains how we collect, use, process, store, and protect information when schools, administrators, teachers, staff members, parents, guardians, and students use our web platform, mobile applications, and related services.

By accessing or using IgnitoSchola, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Scope

This Privacy Policy applies to:

  • IgnitoSchola Web Portal
  • School Admin Panel
  • Student Mobile Application
  • Parent Mobile Application
  • Teacher Mobile Application
  • Staff Mobile Application
  • Transport Management Module
  • Attendance Management System
  • Fee Management System
  • Examination System
  • Communication Modules
  • Notification Services
  • AI-Based Features
  • Website and Related Services

3. Information We Collect

School Information

We may collect:

  • School Name
  • School Address
  • Contact Information
  • Authorized Representatives
  • Academic Information
  • School Branding Data

Student Information

Schools may store:

  • Student Name
  • Admission Number
  • Class and Section
  • Academic Records
  • Attendance Records
  • Examination Results
  • Homework and Assignments
  • Transport Information
  • Fee Records
  • Profile Photograph

Parent/Guardian Information

  • Parent Name
  • Contact Number
  • Email Address
  • Address
  • Relationship to Student

Teacher and Staff Information

  • Name
  • Employee ID
  • Contact Information
  • Qualifications
  • Attendance Records
  • Payroll Information
  • Role-Based Access Information

Device Information

We may automatically collect:

  • Device Type
  • Browser Information
  • IP Address
  • Login Activity
  • Operating System
  • Application Usage Statistics

4. Location and Transport Data

For transport-related features, we may collect:

  • Bus Route Information
  • Pickup and Drop Locations
  • Real-Time Vehicle Location
  • GPS Coordinates
  • Transport Attendance

This information is used solely for school transportation management and student safety purposes.

5. How We Use Information

We use information to:

  • Provide School ERP Services
  • Manage Attendance
  • Process Fees
  • Generate Reports
  • Publish Results
  • Manage Homework and Assignments
  • Facilitate Parent-Teacher Communication
  • Send Notifications
  • Improve Platform Security
  • Provide Technical Support
  • Enhance User Experience

6. Notifications and Communication

The platform may send:

  • Mobile App Notifications
  • SMS Notifications
  • WhatsApp Notifications
  • Email Notifications
  • Attendance Alerts
  • Fee Alerts
  • Homework Updates
  • Examination Notifications
  • Transport Notifications
  • Emergency Announcements

7. Data Ownership

All student, parent, teacher, staff, and school data entered into IgnitoSchola remains the property of the respective educational institution.

IgnitoSchola acts only as a technology service provider and does not claim ownership of school data.

8. Data Security

We implement industry-standard security measures including:

  • Secure Authentication
  • Password Encryption
  • Role-Based Access Control
  • Data Encryption
  • Secure Cloud Infrastructure
  • Activity Monitoring
  • Regular Security Updates
  • Secure Backup Systems

However, no electronic system is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

IgnitoSchola is designed for educational institutions.

Student accounts are created and managed by authorized schools and educational institutions.

Parents and guardians may contact their school administration regarding student information stored on the platform.

10. Data Sharing

We do not sell personal information.

Information may only be shared:

  • With the School Administration
  • Authorized Teachers
  • Authorized Staff Members
  • Parents/Guardians linked to a Student
  • Government Authorities when legally required
  • Payment Gateway Providers for fee transactions
  • Communication Service Providers for notifications

11. Third-Party Services

The platform may integrate with:

  • Payment Gateways
  • SMS Providers
  • WhatsApp Business Services
  • Email Providers
  • Google Services
  • Microsoft Services
  • Cloud Hosting Providers
  • Mapping and GPS Services

Such services are governed by their respective privacy policies.

12. Data Retention

Data is retained:

  • While the institution uses the platform
  • As required by applicable laws
  • For backup and disaster recovery purposes

Schools may request data export or deletion subject to contractual and legal requirements.

13. User Rights

Users may request:

  • Access to their information
  • Correction of inaccurate information
  • Update of personal details
  • Account deactivation where applicable

Requests should be submitted through the concerned educational institution.

14. Cookies

Our website and applications may use cookies and similar technologies for:

  • Login Sessions
  • Security
  • Preferences
  • Analytics
  • Performance Monitoring

Users may disable cookies through browser settings.

15. International Data Transfers

Data may be processed and stored on cloud servers located in different geographic regions as required for service delivery and business continuity.

16. Policy Updates

We reserve the right to update this Privacy Policy at any time.

Updated versions will be published on our website and become effective immediately upon publication.

17. Contact Information

IgnitoSchola

Website: https://ignitoschola.com

Email: knowmore@ignitoschola.com

Support Email: info@hackberrysoftech.com

Phone:

+91 8530009210

+91 8141001133

Address:

E-527, Ganesh Glory 11,

Sarkhej-Gandhinagar Highway,

Jagatpur, Ahmedabad,

Gujarat 382470, India

By using IgnitoSchola, you acknowledge that you have read, understood, and agreed to this Privacy Policy.